Everything You Need to Know Before Working With SINOXA

We’ve answered the most common questions from our clients, including importers, distributors, and brand owners.

If you don’t find what you’re looking for, feel free to contact us directly.

🏭 About SINOXA

SINOXA is a professional manufacturer of hair styling tools, including hair straighteners, curlers, and hair dryers. We focus on OEM and ODM production for global clients.

Are you a factory or a trading company?

We are a factory with our own production lines. This allows us to control quality, lead time, and production consistency more effectively.

What markets do you mainly serve?

We mainly export to Europe, the United States, the Middle East, and other international markets.

🧪 Products & Quality

What products do you manufacture?

We produce:

• Hair straighteners

• Hair curlers

• Hair dryers

We also support customized product development.

How do you ensure product quality?

We implement a multi-stage quality control system, including:

• Incoming material inspection

• In-process quality checks

• Final product inspection

• Random shipment inspection

All products undergo functional testing before shipment.

What is your defect rate?

Our defect rate is typically controlled below 0.5% under normal production conditions.

🏅 Certifications & Compliance

Do your products have certifications?

Yes, our products can comply with:

• CE (Europe)

• FCC (USA)

• RoHS (Global)

Can you provide certification documents?

Yes, we can provide:

• Certificates (PDF)

• Test reports

• Declaration of Conformity

• Product specifications

Do you support third-party inspections?

Yes, we support inspections by SGS, BV, or your appointed inspection company before shipment.

🏭 OEM & Customization

Do you offer OEM services?

Yes, we provide full OEM services, including logo printing, packaging customization, and product adjustments.

Can I customize my own brand?

Yes, we support private label projects and can customize products according to your brand requirements.

What customization options are available?

We offer:

• Logo printing

• Product color customization

• Packaging design

• Function upgrades (e.g., ionic, digital display)

Can you help design products?

Yes, for ODM projects, we can assist with product design, structure development, and functional optimization.

📦 Orders & Production

What is your MOQ (Minimum Order Quantity)?

MOQ is usually 500–1000 units, depending on the product and customization level. We can also accept a smaller MOQ when there are other concurrent orders or inventory for the model you need.

How long does production take?

Production time is typically 15–45 days after order confirmation.

Do you provide samples?

Yes, samples are available for testing before placing bulk orders.

What payment methods do you accept?

We usually accept standard international payment methods. Details can be discussed based on the order.

🚢 Shipping & Delivery

Do you arrange shipping?

Yes, we can assist with shipping arrangements, including sea and air freight. Place the order to us, we hadle the order until you receive the goods.

Can you ship to Amazon warehouses?

Yes, we have experience shipping directly to Amazon FBA warehouses.

How do you ensure safe packaging?

We use export-standard packaging and can customize packaging based on your requirements.

📄 Documentation & Support

What documents do you provide for import?

We can provide:

• Commercial invoice

• Packing list

• Bill of lading

• Certificates and test reports

Can you support long-term cooperation?

Yes, we focus on building long-term partnerships with stable supply and consistent quality.

💼 Business & Cooperation

Can you support small businesses or startups?

Yes, we work with both established companies and growing brands. We can suggest suitable solutions based on your needs.

Why should I choose SINOXA?

We offer:

• Stable production capacity

• Consistent quality control

• OEM/ODM flexibility

• Experience in global markets

📞 Still Have Questions?

If you have specific requirements or need more details, feel free to contact us via info@sinoxatech.com .

We’re happy to help you find the right solution.